Frequently Asked Questions
Resident
Resident FAQ
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How do I pay my rent?
Log into your online portal to pay your rent. If you haven't registered yet, please create an account here!
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How do I submit a maintenance request?
Please submit a maintenance request through the resident portal.
- From the Home or Maintenance tab, click Request Maintenance.
- Enter a detailed description of the issue, upload one or more photos of the item needing attention, give the property manager permission to enter with their key, then click Submit Request.
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Is renters insurance required?
Yes, per your lease agreement, active renters insurance is required.
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When is rent due?
Rent is due on or before the first of every month.
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How do I apply for a property?
First, go to the availability tab of our website, find the property you would like to apply for, then press the apply button. From there, follow the prompts until the application is complete.
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What should I do in case of emergency(fire, flood, etc)?
Call 911 first, then immedietely contact your property manager so they are aware of the situation.





