Frequently Asked Questions

Resident


Resident FAQ

  • How do I pay my rent?

    Log into your online portal to pay your rent. If you haven't registered yet, please create an account here!

  • How do I submit a maintenance request?

    Please submit a maintenance request through the resident portal

    1. From the Home or Maintenance tab, click Request Maintenance.
    2. Enter a detailed description of the issue, upload one or more photos of the item needing attention, give the property manager permission to enter with their key, then click Submit Request.
  • Is renters insurance required?

    Yes, per your lease agreement, active renters insurance is required.

  • When is rent due?

    Rent is due on or before the first of every month.

  • How do I apply for a property?

    First, go to the availability tab of our website, find the property you would like to apply for, then press the apply button. From there, follow the prompts until the application is complete.

  • What should I do in case of emergency(fire, flood, etc)?

    Call 911 first, then immedietely contact your property manager so they are aware of the situation.